Frequently Asked Questions.

Verification is done via the QR code at the bottom of the medical leave certificate or by contacting the Directorate General of Private Health Institutions.

The doctor enters the guardian’s information to fetch the child’s details from the system, after which the medical leave is issued.

Yes, the establishment owner can authorize others to access the services and complete procedures through their personal account.

You should contact Be’ah Company to verify the contract number, as the Health Institutions system is directly linked with Be’ah.

The establishment owner should register on the Tawteen platform. The Directorate fetches data from the commercial register, and any registration issues require contacting the Tawteen support team.

After payment, the concerned employee reviews the documents and verifies them before approving the request and renewing the license. The service is not self-approved.

Through the Health e-Portal, follow this path: Services Individuals Human Resources Health Workforce Registration Service

For Omanis: using the ID card or mobile number with electronic authentication. For non-Omanis: using email.

Ensure you selected the correct entity (Private Health Institutions – Human Resources – Pharmacy/Drug Control). If incorrect, send an email to the call center to cancel the request.

For Omanis: they can apply directly without a sponsoring health institution. For non-Omanis: must apply through a private health institution.

Ask Your Question

The Ministry of Health is pleased to receive your inquiries and suggestions through the form below.
If you do not find an answer to your question in the FAQ section, we will get back to you as soon as possible.

Frequently Asked Questions.

Ask Your Question

Was this page helpful?

Share this page

Frequently Asked Questions.

How do government or private entities verify the authenticity of a medical leave

How can children without ID cards obtain a medical leave

Can someone other than the establishment owner access the services

The system does not accept the medical waste disposal contract number. What should I do

A message "Please register on Tawteen" appears. What should I do

Why have the licenses not been updated after payment

How can I apply to take the test

How can I access the Health Workforce Registration service

I registered, but my data is not available with the relevant departments for Health Workforce Registration. Why?

How can I apply to book interviews and tests

Ask Your Question

Was this page helpful?

Share this page