The Quality Assurance Centre at the Ministry of Health (MOH) organized today (Wednesday) an exhibition showcasing quality improvement initiatives, projects, and research as part of the Ministry’s celebration of World Quality Week, observed from 9 to 13 November. The exhibition was held in the Ministry’s Main Hall under the patronage of H.E. Sulaiman bin Nasser Al Hajji, MOH Undersecretary for Administrative and Financial Affairs.
Hospitals and healthcare institutions from most governorates of the Sultanate of Oman participated in the exhibition, showcasing initiatives and projects aimed at improving the quality of healthcare services, enhancing operational efficiency and strengthening patient safety, alongside a number of research studies in the field of quality.
Participation also extended to entities outside the healthcare sector. Bank Muscat and Omantel presented their initiatives aimed at enhancing the beneficiary experience, while the Ministry of Commerce, Industry and Investment Promotion presented its “Quality and Standardization strategy'' project.
Furthermore, the Consumer Protection Authority showcased the implementation of its attendance and departure system and its remote working system. These contributions provided participating entities with an opportunity to exchange expertise and learn from the experiences of different sectors in improving service quality.
Al Hajji toured the exhibition, reviewed the displayed initiatives, projects and research and listened to explanations from those responsible for them regarding their objectives, implementation stages and the results achieved in improving service quality.
The exhibition forms part of the Ministry of Health’s efforts to promote a culture of quality and continuous improvement across healthcare institutions, highlight good practices and encourage innovation, thereby contributing to the enhancement of services provided to beneficiaries.
